Looking for clarity? Find quick answers to your questions here.

Q&A

Pre-Owned Books

Each pre-owned book is carefully evaluated using a condition-based pricing scale that considers wear such as corners, spine, pages, or markings. The condition is always stated in the product description.

📘 5/5 – Like New
Perfect condition. No signs of wear.
Regular price (standard books)
*Hardcover collector's editions will be priced at $28

📗 4.5/5 – Excellent
One very small flaw: a tiny stain or slight color fading.
10% discount

📘 4/5 – Very Good
Visible fading or light stains, but the book remains in great overall shape.
20% discount

📙 3/5 – Good
Some worn pages, trimming, or noticeable color marks. The book shows its journey but is fully readable.
40% discount

📕 2/5 – Acceptable
More pronounced wear: visibly damaged pages and more significant stains. A copy for readers who value the story over appearance.
60% discount

Yes. Some pre-owned books may include light annotations, underlining, or signs of wear. These details are reflected in the price and mentioned when relevant.

Yes. All pre-owned books are final sale due to their unique condition.

Absolutely. You’re welcome to contact us by email to request more details or photos before placing your order.

Orders & Shipping

Yes, new and pre-owned books can be ordered together and will be shipped in the same package whenever possible.

Please contact us within 7 days of receiving your order and include photos of the package and item so we can review the situation.

Customer Service & Contact

You can reach us by email at
saraevecouture@merveilleschuchotements.com or through the contact form on the website.

Emails are typically answered within 24–48 business hours.

The Bookstore & Its Vision

At the moment, Merveilles & Chuchotements is an online-only bookstore.
Opening a brick-and-mortar shop is part of the long-term vision.

Shopping here means supporting a local, independent business with a carefully curated selection, a human-centered approach, and a deep love for books and authors.

Authors & Collaborations

This is part of our future plans. Any upcoming events will be announced on our social media platforms.

Yes, select collaborations may be considered. Interested partners are welcome to reach out.

Thoughtful Extras

Yes. You can indicate that your order is a gift at checkout.

When possible, yes — simply mention it at checkout or contact us by email.

Find YOUR next favorite read!